Project management that brings structure, pace, and delivery
I help established organisations execute mission-critical projects. From system rollouts and business transformation to team restructuring and communications strategy.
I join projects quickly, establish momentum fast, and adapt to the team’s working style. I’m known for being solutions-focused, highly organised, and calm under pressure. I ask the right questions early, communicate clearly, and build trust with stakeholders to keep things moving. Whether the brief is vague or the stakes are high, I deliver without drama.
How I work
What I Offer:
Whether you’re scaling, restructuring, or implementing change, I lead projects with clarity, accountability, and attention to detail. My focus is on execution- turning plans into progress and keeping everyone aligned from start to finish.
Project services include:
Business transformation and operational delivery
Systems implementation and process design
Vendor and stakeholder coordination
Team onboarding and internal communication
Risk identification and timeline management
Project recovery and cross-functional collaboration
Reporting, tracking and post-launch support
“When we launched the Festival of The Artisan we knew it was going to be a tough ask in a crowded market. It got even tougher when with a few weeks to go the person who was running it day to day resigned! Lucy stepped in, grabbed the reins and with that phenomenal learning muscle she has, pulled everything together, made it happen and ensured a very successful event. And then - with unexpected added-value gave us in depth feedback on how the various aspects had performed so we could innovate for next time!”
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Cambridge University Museums
Visitor Engagement Project
As part of a strategic engagement initiative, I directed a multi-stakeholder project to improve visitor experiences across several museums. I coordinated volunteers, managed internal communications, and led data analysis to inform future programming-delivering insights that shaped long-term audience strategy.
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MTR & Strategic-Lines
Bid Coordinator
I supported large-scale rail franchise bids with MTR and Strategic Lines, coordinating complex submissions involving multiple departments, partners, and technical workstreams. Working under tight deadlines, I ensured bid documents were aligned, on-brand, and submitted on time, while managing version control, stakeholder inputs, and internal review cycles. My role required precision, calm communication, and sharp project tracking—helping teams stay focused and aligned throughout fast-moving, high-pressure bid environments.
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Pura Advisory
Website & Messaging Creator
I managed the end-to-end launch of a professional website for a boutique M&A advisory firm. Working closely with stakeholders, I aligned messaging, structured the user journey, and created a clear online identity. The project streamlined their digital presence and supported new client acquisition.
“As an executive chair dealing with failing schools and deep rooted problems I needed someone who could systematically and sensitively research complex and difficult issues. Lucy-Jane’s ability to highlight key issues and often difficult to see aspects within the data was invaluable. ”
— DR TRISH TAYLOR, FORMER EXECUTIVE CHAIR, NORTHUMBERLAND
